Southend-on-sea and surrounding area stockist for aquariums supplies.
5 star Pet Shop licence 2020 / 21 / 22
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TROPICAL, COLDWATER
FISH & PLANTS + AQUARIUM SUPPLIES
SINCE 1969
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See aquariums tab for sample
prices.(we cannot take card payments by telephone, instore payment
required).location: We are at 148 London Road, Southend-on-sea, Essex. (SS11PH).
opposite Nazareth house.
We are on the southern side of the A13 'London road' within the central
Southend area, 800m from the Odeon cinema and Sainsbury's. See 'where are we' tab. We always try to have the time to assist you make a considered purchase of items. We can show you the features of the items and the maintainance required. And stamp guarantees. Please note: Electrical and safety regulations make it problematic to sell a returned item as new. So we will never sell a returned electrical or glass item in our shop. If you do wish to return an unopened item, We are occassionally able to offer a credit or an upgrade / downgrade if you have purchased an item that is the wrong size. Not on specially ordered items. We can only do this for items we are able to use in our shop. Unopened food and some sealed non electrical items we are able to offer a refund if a credit or exchange is not required. To guarantee stock availability FOR ALL ITEMS ON THIS SITE: please telephone to reserve or confirm availability. FOR INFORMATION AND TIPS ABOUT HOW YOUR AQUARIUM WORKS. HOW TO SET UP YOUR AQUARIUM AND OTHER TIPS AND INFO. CLICK 'FAQ' BUTTON. OUR LEGAL COMPLIANCE: All retailers are obliged to conform to the 'Animal welfare act 2006'. Part of the act (part 4), is important for retailers: Part 4. section (2) A person commits an offence if— (b) an act, or failure to act, of another person causes the animal to suffer, (c) he permitted that to happen or failed to take such steps (whether by way of supervising the other person or otherwise) as were reasonable in all the circumstances to prevent that happening. Our part in this: Occasionally we are informed by our customers things like . 'we only change water 'once per year'. 'We never use tapwater conditioner' 'I only have a 4 litre bowl for a goldfish'. Etc. We are obliged (where possible) to give advice that is deemed 'good practice' when advice is being sought from us. We fully understand that there are many ways to successfully care for home aquariums. Fish keepers from the 50's and 60's successfully kept and bred fish without the equipment and advances in modern equipment we have today. However we hope all of our customers can appreciate that we have to give advice (when asked and therefore in a supervisory role) that is based on modern day 'best practice' and that conforms with the 2006 Animal welfare act and 2013 model conditions for pet shop licencing and the current trading standards acts. Occasionally we have to advise against the purchase of fish that are unsuitable for a customers aquarium. We will try to advise our customers of the legal restraints ie. 2006 animal welfare act & Local 2016 Council bylaws etc. We are not being rude by declining to sell a fish that it is not right for an aquarium. Our aim is to advise the right fish for the aquarium. And the right aquarium for the fish. And stay within the Law and the local Council licensing bylaws. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
